Understanding the increasing demand for User Research within the Public Sector

Jon Grainger (CTIO) interviews Dr Nick Fine (User Research Specialist) to understand why there has been an increased demand for User Researchers within the Public Sector. They also discuss the following topics:

  • The differences between Public Sector vs Private Sector for User Researchers
  • The Value of GDS Standards and Principles 
  • How to overcome the increasing demand for User researchers
  • Benefits of using Evidence-based Decision-Making 

Watch the full interview below:

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